FAQS

Common Questions

Here are questions we receive often and figure it'll be a good idea to create a FAQ, to help any future customers out. But if you're still confused, please don't hesitate to message us through either email or by live chat. Thank you!

Product

How do I care for my apparels?

All apparel here will include a care label on their tags.

Will you be providing more apparel, that's not just tops?

Absolutely! I'm still young and haven't had the need to retire yet, haha! If you would like to get notified for our newest products, please consider signing up to our newsletter! ;)

Where is the size guide?

If you select any product, you'll see the size guide in the description.

Shipping and Refund

How long does shipping take?

Since I use Print-on-Demand, both Printify and Printful take 2-7 business days

The product I ordered doesn't fit. What should I do?

Please be aware if there's something wrong with your order, you have a 30 day window to contact us at shaneseive@hotmail.com to further investigate and offer a free replacement or a refund.

How do I return an item?

Please check our Return Policy for further information. Reference include "Please be aware if there's something wrong with your order, you have a 30 day window to contact us at shaneseive@hotmail.com to further investigate and offer a free replacement or a refund."

I bought a product but forgot to update my address. Is it too late?

Please note that depending on the order’s stage of fulfillment, some changes may not be possible to make. It takes 2-7 business day to fulfill shipment process, so please review the address, size, colour, etc before confirming order.

Payments and Checkout

Will taxes be included?

Yes, sorry... hehe 

Do you sell gift cards?

We plan to! Only to those who sign up to our newsletter. They get exclusive deals, sales, updates to newest products, and more!

Why are your products expensive?

Please understand we estimate our prices by quality of both fabrics and my designs.

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